Refund Policy for Digital Downloads
Thank you for your interest in our products! Please read our no-refund policy carefully before making a purchase.
Digital Product Nature
All items sold on our website are digital downloads. Due to the instant and irrevocable nature of digital goods, we cannot offer refunds once a purchase is completed.
Exceptions to the Policy
Refunds may only be granted in the following situations:
- Technical Issues: If the product is defective or cannot be downloaded/accessed due to issues on our end, please contact us within 3 days of purchase.
- Duplicate Purchases: If you accidentally purchased the same product multiple times, we will review your case and may issue a refund or store credit.
How to Request Support
If you experience any issues with your purchase, please contact our support team at info@digital.haygoodies.com. Include your order number, proof of payment, and a description of the issue.
Important Notes
- We do not offer refunds for buyer’s remorse or if the product does not meet your expectations after purchase.
- By completing your transaction, you agree to this no-refund policy.
Thank you for your understanding and support.